Privacy Policy

Introduction

Tri State Gutters ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or consultation
• Schedule gutter services
• Contact us through our website, phone, or email
• Subscribe to our newsletter or promotional materials
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (address, phone number, email)
• Property details and service requirements
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Pages viewed and time spent on our site
• Referral sources
• Device information

How We Use Your Information

We use the information we collect to:

• Provide and maintain our gutter services
• Process service requests and schedule appointments
• Communicate with you about your projects and our services
• Send service reminders and maintenance notifications
• Improve our website and services
• Comply with legal obligations
• Send promotional materials (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, scheduling software, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of our business assets
• With Your Consent: When you explicitly agree to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to certain processing activities
• Data portability
• Opt-out of marketing communications

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve personalized content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: